Trust and Community
Our guidelines are built on trust. They are not strict rules, but principles of common sense, respect, and collaboration that help us provide the best educational experience. By joining our school, you also become part of a cultural association that shares values and goals.
Annual Membership Fee
Participation in courses requires becoming a member of the association by paying the Annual Membership Fee. This includes the Super Student Kit and is non-refundable.
Satisfaction Guarantee
Prepaid Offers
We are confident in the quality of our courses and offer a Satisfaction Guarantee for new members. If you choose a prepaid plan and, after the first two lessons, decide the course is not for you, you will be refunded according to your chosen plan, minus a €25 administrative fee to cover organisational and material costs.
To use this guarantee, you must notify us in writing within seven days of the first lesson.
Flexible Monthly Plans
With the flexible monthly payment plan, you are free to stop the course at any time with no annual obligation. Fees already paid, including the membership fee, are non-refundable.
General Guidelines
01.
Enrollment & Courses Offered
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Courses are open to all members who have paid the annual membership fee.
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Enrollment takes place through the online form and choice of payment plan.
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Courses follow the school calendar of the Comune di Barletta unless otherwise specified.
02.
Attendance & Certification
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To receive a certificate of participation, students must attend at least 70% of lessons.
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Punctuality and respect towards classmates and teachers are essential.
03.
Payments & Refunds
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Instalments must be paid by the 30th of the preceding month.
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Withdrawal within 10 days of enrollment is possible, but a €25 fee will be retained.
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If a course is cancelled by the association, a full refund will be given.
04.
Course Flexibility
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Members may change courses by agreement with the school office.
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Participant substitution is possible with sufficient notice.
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If changes to courses occur, members will be notified promptly.
05.
Spaces & Resources
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Treat the school premises with care and respect.
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Use school technology responsibly and with care.
06.
Underage Students
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Written parental/guardian consent is required for all students under 18.
07.
Online Courses
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A stable internet connection, webcam, and microphone are required.
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The same participation and respect expected in-person also apply online.
08.
Privacy
The association protects members’ personal data in compliance with current regulations (GDPR).
09.
Contact & Support
For any questions or assistance: info@caledonianenglish.com or WhatsApp +39 388 053 8561.
Final Note
Our goal is to make learning English fun, meaningful, and effective, while following a few simple guidelines to ensure a smooth experience for everyone.
By becoming a member of our Association and enrolling in our courses, you accept these conditions.
We look forward to welcoming you to class and beginning an exciting educational journey together!