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Course Conditions and Guidelines

We trust you!

Our course guidelines are designed with trust at their core. They're not about strict rules; instead, they reflect our belief in mutual respect, common sense, and the good faith of our wonderful community of students and parents. We're all in this together, aiming for the best learning experience possible. 

Hello, Future Language Prodigy! 🌍


We're thrilled to see your enthusiasm for embarking on your English language journey with us. We're just as excited to welcome you aboard! Before we dive in, let's ensure we're all aligned on the course's terms and conditions. This way, we can guarantee the best learning experience for everyone involved.

Satisfaction or Money-Back Guarantee 👍💰

Pre-paid offer

At Caledonian School of English, we're so confident in the quality of our courses that we offer a "Satisfaction or Money-Back Guarantee" for all new students. If you pre-enroll with our prepaid offer and decide after the first two lessons that the course isn't right for you, no problem! You'll be refunded according to the payment plan you chose, minus a small administrative fee of €20 to cover teaching and payment processing costs. To use this guarantee, you must inform us in writing within seven days from the first day of class.

Monthly offer

For those opting for the flexible monthly payment option, you can leave or pause the course as needed.


📚 General Registration Guidelines

  • Courses Offered: Whether you're starting fresh or looking to master the language, we've got a level for you.

  • How to Join Us: Simply fill out our online form, and we'll guide you through the next steps.

  • Fees & Special Offers: Visit our website for up-to-date pricing and exciting discounts.

  • Academic Calendar: Our courses follow the Barletta Municipality School Calendar, unless specified otherwise.


🕒 Attendance and Engagement

  • Attendance Requirement: Securing your Attendance certificate requires a minimum attendance of 70% of the classes.

  • Classroom Conduct: Timeliness and respect towards classmates are essential. Our collective goal is growth!


💼 Payments and Refunds

  • Payment Timeline: Please ensure monthly payments are made by the 30th of the preceding month to keep everything running smoothly.

  • Changing Your Mind: You can withdraw within 10 days of signing up. However, a €25 fee will be retained to cover lesson costs and billing procedures.

  • Refunds for Cancellations: Should we ever have to cancel a course, rest assured, you will receive a full refund.


🔁 Course Adjustments & Participant Substitutions

  • Thinking of Switching Courses? Let's chat! We're here to find the best fit for your learning journey.

  • Substituting Participants: Need someone to take your spot? With a bit of notice, we can arrange that.

  • Updates to Courses: Should there be any tweaks to our courses, we promise you'll be the first to know.


🏫 Facilities & Equipment Use

  • Respect Our Space: Just like your own space, keep our classrooms neat and tidy.

  • Technology at Your Fingertips: You're encouraged to use the technology we provide. Please handle it with care, as if it were your own.


🚸 Underage Students

  • Parental Consent Required: Students under 18 need approval from their parents to enroll and participate in our courses.


🌐 Online Course Etiquette

  • Tech Ready: Ensure a stable internet connection and have your camera and microphone set up for a smooth online learning experience.

  • Virtual Conduct: Just like in-person classes, maintain respect and active participation. Let's make our digital classroom as engaging and welcoming as our physical one!


📃 Privacy Commitment

  • Protecting Your Data: We prioritize keeping your personal information secure. For an in-depth understanding, please refer to our detailed privacy policy.


📞 Contacts & Support

  • Questions or Need Help? We're here for you! Get in touch with us at or message us on WhatsApp at +393880538561 for any assistance.

Final Note

We're all about making English learning enjoyable and impactful, guided by some simple rules to ensure smooth progress. By joining our courses, you're agreeing to these terms. We eagerly anticipate welcoming you to class and together embarking on an exciting educational adventure! 🎉

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