
B1 forBUSINESS
YOUR EMPLOYABILITY TRAINER


UNIT 1 - CAREER CHOICES
1.1 Transferable skills
Video: Transferable Skills
Vocabulary: Transferable skills
Pronunciation: Word stress
Project: Writing a job description
1.2 Careers advice
listening : Careers advice programme
Grammar: Advice and suggestions
Pronunciation: Voice range
Speaking: Advising how to improve an online profile
1.3 Communication skills: Building rapport
Listening: Advice on networking
Functional language: Networking at a careers event
Task: Meeting a recruiter at a careers event
1.4 Business skills: Networking
Listening: Advice on networking
Functional language: Networking at a careers event
Task: Meeting a recruiter at a careers event
1.5 Writing: Emails – Introducing yourself
Model text: Email introducing yourself
Functional language: Formal and informal language
Grammar: Adverbs of degree
Task: Write an introduction email
Business workshop 1: Global recruitment agency
Listening: Initial job interviews
Reading: Job listing
Task: Discuss job candidates


UNIT 2 - BUSINESS SECTORS
2.1 Japan's economy
Video: Japan's economy
Vocabulary: Sectors and industries
Project: Research sectors and industries
2.2 The energy industry
Pronunciation: Stress in compound nouns and noun phrases
Reading: Big oil: From black to green
Grammar: Past Simple and Past Continuous
Writing: A short story
2.3 Communication skills: Dealing with interruptions
Video: Induction meeting
Functional language: Interrupting and dealing with interruptions
Pronunciation: Stress in phrases for turn taking
Task: Discussion during a meeting
2.4 Business skills: Voicemail messages
Listening: Four voicemail messages
Functional language: Leaving a voicemail message
Task: Leave a voicemail message
2.5 Writing: Emails – Action points
Model text: Email with action points
Functional language: Action points
Grammar: will and going to
Task: Email with action points
Business workshop 2: Investing your money
Listening: Investing
Speaking: Investor's checklist
Task: Choose a company to invest in


UNIT 3 - PROJECTS
3.1 Project management
Video: Project Management
Vocabulary : Managing projects; word building
Communicative grammar : Talking about the past (1)
Pronunciation : Stress in derived words
Project: A project debriefing and lessons learned
3.2 Large-scale projects
Listening: Three channels
Grammar: Comparatives and superlatives
Pronunciation: Weak forms in comparisonsSpeaking: Choosing the winning bid
3.3 Communication skills: Giving instructions
Video: Resolving a problem with a schedule change
Functional language: ing and responding to instructions, standing your ground
Task: Giving and responding to instructions
3.4 Business skills: Meetings: Updates and action
Listening: A stand-up meeting
Functional language: Asking for and giving updates
Task: An update meeting
3.5 Writing: Email requesting an update
Model text: Email requesting an update
Functional language: Asking for information
Grammar: (not) enough
Task: Email requesting an update
Business workshop 3: The grand opening
Listening: Understanding project priorities
Reading: Analyzing follow-up emails
Task: Hold a project meeting


UNIT 4 - GLOBAL MARKETS
4.1 One size fits all
Video: Global Markets
Vocabulary: Global markets: adjective and noun collocations; word building
Project: Adapt a product to a new market
4.2 Online markets
Reading: Who wants to be a sofapreneur?
Grammar: resent Simple and Past Simple passive
Writing: A product description
4.3 Communication skills: Managing conversations
Video: Managing Conversations
Functional language: Changing the subject and staying on track
Pronunciation : Pronunciation of -(e)s endings
Task: A conversation between a client and a supplier
4.4 Business skills: Building consensus
Listening: A meeting to build consensus
Functional language: Reaching agreement
Pronunciation : Consonant–vowel linking between words
Task: A discussion to reach agreement
4.5 Writing: Letter confirming an order
Model text: Letter confirming an order
Functional language: Confirming order details
Grammar: Verbs + prepositions
Task: Write an order confirmation letter
Business workshop 4: Hand-made
Listening: Key factors for global business
Speaking: Doing market research
Task: Choose a strategy to go global


UNIT 5 - DESIGN AND INNOVATION
5.1 Innovative product design
Video: Eatsa
Vocabulary: Technological innovation; Describing innovative products
Pronunciation: Numbers of syllables in words
Project : Innovation in business
5.2 Product testing
Reading: A dream job in product development
Grammar: Present Perfect Simple with just, already and yet
Pronunciation: Contrastive stress
Speaking : A typical day at work
5.3 Communication skills: Managing information
Video: Managing information
Functional language: Asking open and closed questions
Task: Getting feedback on presentation skills
5.4 Business skills: Letter confirming an order
Listening: Two sales presentations
Functional language: Describing features and benefits
Task: Present a product
5.5 Writing: Product review
Model text: Product review
Functional language: Language of reviews
Grammar: Order of adjectives before nouns
Task: Write a review
Business workshop 5: Smart fabric
Reading and Listening: Market research
Task: Choose a product to develop


UNIT 6 - SAFETY AND SECURITY
6.1 Safety at work
Video: Health and safety at a company
Vocabulary: Health and safety
Project : Accident questionnaire
6.2 A problem with an order
Listening: Security measures in the workplace
Grammar: Modal verbs of prohibition, obligation and no obligation
Pronunciation: Phrasing and pausing
Writing : Email about new security measures
6.3 Communication skills: Dealing with disagreement
Video: Dealing with disagreement
Functional language: Explaining rules and requirements
Task: Convincing someone of your arguments
6.4 Business skills: Dealing with conflict
Listening: Discussion about a problem at work
Functional language: Resolving a conflict
Pronunciation: Stress in phrases
Task: Resolving a conflict
6.5 Writing: Instructions and warnings
Model text: Instructions on using equipment
Functional language: Instructions and warnings
Grammar: Linking words for time
Task: Guidelines for company staff
Business workshop 5: Visitor safety
Reading: Safety and security
Listening: Risk assessment
Task: Prepare a visitor safety and security report


UNIT 7 - CUSTOMER SERVICE
7.1 Airline customer service
Video: Customer service in the airline industry
Vocabulary: Customer service
Project : Design a premium service
7.2 Hanging on the telephone
Listening: Complaint about a service
Grammar: Verb + to-infinitive or -ing
Pronunciation: Unstressed syllables at the end of a sentence
Writing : A complaint on a company forum
7.3 Communication skills: Responding to customer concerns
Video: Solving customer problems
Functional language: Responding to customer concerns
Task: Deal with customer complaints
7.4 Business skills: Generating and presenting ideas
Listening: Training day on customer service
Functional language: Discussing and presenting ideas
Pronunciation: Introducing a topic
Task: Generate and present ideas
7.5 Writing: External 'thank you' email
Model text: A 'thank you' email
Functional language: Opening, giving details and closing a 'thank you'
e-mailGrammar: some (of), any, all (of), most (of), no, none (of)
Task: A 'thank you' email
Business workshop 7: Red Cushion Furniture
Reading: Customer complaints
Listening: Dealing with angry customers
Task: Turn failure into success



UNIT 8 - COMMUNICATION
8.1 Face to face?
Video: mproving communication in the workplace
Vocabulary: Digital communication
Project : Communication survey
8.2 How to communicate
Reading: Three tips for effective workplace communication
Grammar: First and second conditionals
Pronunciation: Conditional sentences
Speaking : Solutions to communication problems
8.3 Communication skills: Closing a deal
Video: Closing a deal
Functional language: Closing a deal
Task: Trying to close a deal
8.4 Business skills: Talking about priorities
Listening: Setting priorities
Functional language: Talking about priorities
Task: Prioritizing
8.5 Writing: Short Report
Model text: A short report
Functional language: Introduction, findings and recommendations
Grammar: Past Perfect Simple
Pronunciation: Contractions in speech
Task: Write a short report
Business workshop 8: Global communication
Reading: Email exchanges about a problem
Listening: Communication problems
Task: Recommend ways to improve communication


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