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A1forBUSINESS
YOUR EMPLOYABILITY TRAINER
UNIT 1 - WELCOME
1.1 Nice to meet you
Video : What's your name?
Vocabulary : Countries and nationalities
Communicative grammar: Introductions
Task : Meeting others and making introductions
1.2 Can you fill this in, please?
Vocabulary : Personal details
Pronunciation : The alphabet
Reading and listening : Filling in forms
Grammar : my, your, his, her, its, our, their
Speaking : Completing a new employee registration form
1.3 My company
Listening and reading: Buildings, departments and facilities
Communicative grammar : Describing your company
Pronunciation : Plural -s
Writing : A description of a company or workplace
1.4 Work skills: Welcoming a visitor
Video : Welcoming a visitor
Speaking : Workplace visits
1.5 Business workshop: Your first day
Speaking : Meeting human resources and other team members
Writing : Completing your employee profile
UNIT 2 - WORK
2.1 What do you do?
Video : I work in Sales Vocabulary: The work we do
Communicative grammar : Talking about work
Task : Where I work and what I do
2.2 What does the company do?
Vocabulary : What companies do
Pronunciation : Numbers
Reading and listening : Company information
Grammar : a/an
Writing : Describing a company
2.3 A week in the life
Reading : Two different routines
Communicative grammar : Talking about routines
Pronunciation : Questions
Writing : A short blog post for a company intranet
2.4 Work skills: Small talk
Video : Small talk at work
Grammar : Using 's and s'
Speaking : Making conversation
2.5 Business workshop: At a conference
Reading : A conference website
Listening : Smalltalk at a conference
Speaking : Networking
UNIT 3 - WHAT? WHEN? WHERE?
3.1 We're very busy in December
Video : I can work flexible hours
Vocabulary : Months and seasons
Communicative grammar : Talking about ability and possibility; at, in, on, from... to...
Pronunciation : can and can't
Task : Asking and talking about your partner's work
3.2 Requests
Vocabulary: Ordinal numbers and dates
Pronunciation: Ordinal numbers
Reading and listening: Can I have some time off?
Grammar: L Can … ?/ Could … ?
Speaking: Talking about taking time of
3.3 I am writing to complain...
Reading : Complaints
Communicative grammar: Talking about the past
Writing : An email to describe a problem and request action
3.4 Work skills: We have a problem
Video : A progress meeting
Speaking : A progress meeting
3.5 Business workshop: A problem with a client
Reading : A customer complaint
Speaking : A problem-solving meeting; A phone call
UNIT 4 - PROBLEMS AND SOLUTIONS
4.1 What went wrong?
Video : Problems at work
Vocabulary : Past irregular verbs
Communicative grammar : Talking about the past: Past Simple
Pronunciation : The -ed ending
Task : Talking about problems in the past and how you solved them
4.2 How can I help?
Vocabulary : Solutions Listening: On the phone
Grammar : Making offers and promises with wilt
Speaking and writing : Making phone calls at work
4.3 We are sorry that...
Reading : An email of complaint and a reply
Communicative grammar : Using negatives in the past; Asking questions about the past
Pronunciation : 'th' as /0/ and/a/
Writing : A reply email
4.4 Work skills: Face-to-face complaints
Video : There is a problem with...
Speaking : Responding to a complaint
4.5 Business workshop: Can I help you?
Speaking : Making phone calls
Reading : An email of complaint
Writing : Replying to a complaint
UNIT 5 - OFFICE DAY TO DAY
5.1 What are you working on?
Video : What are they doing?
Vocabulary : Word pairs
Communicative grammar : Talking about things happening now
Pronunciation : ing and the Present Continuous
Task : Writing about what people are doing now
5.2 Are you free at two?
Vocabulary : Word pairs
Listening : Organizing meetings
Speaking : Arranging and postponing meetings
5.3 Can we meet to discuss...?
Reading : Emails arranging, accepting or changing a meeting
Communicative grammar : Talking about future arrangements
Pronunciation : /i/ and /i:/
Writing : An email arranging a meeting
5.4 Work skills: Can I ask a favour?
Video : Can you help me?
Speaking : Doing favors
5.5 Business workshop: The meeting is at 3 pm
Writing : An email to arrange a meeting to discuss a problem
Speaking : Postponing a meeting
UNIT 6 - AN OFFICE MOVE
6.1 It's cheaper and better
Video : An office move Vocabulary: Descriptions
Communicative gram r: Comparing two things
Pronunciation : The vowel/a/
Task : Choosing a warehouse
6.2 Which is better?
Vocabulary : Orders
Speaking and reading : Supplier quotes
Grammar : good - better - best/bad - worse - worst
Writing : Describing different options
6.3 Which is the best?
Reading : An email about changing a mobile phone contract
Communicative grammar : Making proposals with if
Pronunciation : /ae/ and /a/
Writing : An email comparing two offers
6.4 Work skills: As you can see on the slide,...
Video: A presentation about office equipment
Speaking : Talking about presentation slides
6.5 Business workshop: The office move
Reading : An email from the boss
Writing and speaking : Comparing two offices
Speaking : Presenting your choice
UNIT 7 - PROCEDURES
7.1 What's the procedure?
Video : Paying suppliers
Vocabulary : Describing a procedure
Communicative grammar : Talking about obligation
Task : Explaining a procedure
7.2 Workflow
Vocabulary : Descriptions
Reading and listening : A workflow problem
Pronunciation : /ai/ and /ei/
Speaking : Improving a workflow
7.3 A manual
Reading : A manual
Communicative grammar : Instructions
Pronunciation : /I/ and /r/
Writing : Instructions for creating an invoice
7.4 Work skills: Changing a workflow
Video : A new workflow
Speaking : Making and responding to suggestions
7.5 Business workshop: How can we improve it?
Reading : Identifying problems in a workflow
Speaking : Discussing solutions; Responsibilities in a new workflow
UNIT 8 - MANAGING PROJECTS
8.1 How long does it take?
Video : Making cars at The Morgan Motor Company
Vocabulary : Production
Communicative grammar : Revision of the present
Task : Explaining information on a database
8.2 Reducing costs
Vocabulary : Saving money
Reading : An online interview
Communicative grammar : Revision of the past
Pronunciation : Pronouncing the letter 'o'
Writing : Actions and Results
8.3 Planning projects
Reading : Scope statements
Communicative grammar : Revision of the future
Pronunciation : The vowel Is:/
Writing : Scope statements
8.4 Work skills: Giving feedback
Video : Feedback in the office
Speaking : Giving feedback
8.5 Business workshop: Updates and feedback
Reading : A team update email
Writing : Replying to an update
Speaking : Giving feedback
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