Business Partner A1 | Caledonian School of English

A1forBUSINESS

YOUR EMPLOYABILITY TRAINER

UNIT 1 - WELCOME

1.1 Nice to meet you

Video: What's your name?
Vocabulary: Countries and nationalities
Communicative grammar: Introductions
Task: Meeting others and making introductions

1.2 Can you fill this in, please?

Vocabulary: Personal details
Pronunciation: The alphabet
Reading and listening: Filling in forms
Grammar: my, your, his, her, its, our, their
Speaking: Completing a new employee registration form

1.3 My company

Listening and reading: Buildings, departments and facilities
Communicative grammar: Describing your company
Pronunciation: Plural -s
Writing: A description of a company or workplace

1.4 Work skills: Welcoming a visitor

Video: Welcoming a visitor
Speaking: Workplace visits

1.5 Business workshop: Your first day

Speaking: Meeting human resources and other team members
Writing: Completing your employee profile

UNIT 2 - WORK

2.1 What do you do?

Video: I work in Sales Vocabulary: The work we do
Communicative grammar: Talking about work
Task: Where I work and what I do

2.2 What does the company do?

Vocabulary: What companies do
Pronunciation: Numbers
Reading and listening: Company information
Grammar: a/an
Writing: Describing a company

2.3 A week in the life

Reading: Two different routines
Communicative grammar: Talking about routines
Pronunciation: Questions
Writing: A short blog post for a company intranet

2.4 Work skills: Small talk

Video: Small talk at work
Grammar: Using 's and s'
Speaking: Making conversation

2.5 Business workshop: At a conference

Reading: A conference website
Listening: Smalltalk at a conference
Speaking: Networking

UNIT 3 - WHAT? WHEN? WHERE?

3.1 We're very busy in December

Video: I can work flexible hours
Vocabulary: Months and seasons
Communicative grammar: Talking about ability and possibility; at, in, on, from... to...
Pronunciation: can and can't
Task: Asking and talking about your partner's work

3.2 Requests

Vocabulary: Ordinal numbers and dates
Pronunciation: Ordinal numbers
Reading and listening: Can I have some time off?
Grammar: L Can … ?/ Could … ?
Speaking: Talking about taking time of

3.3 I am writing to complain...

Reading: Complaints
Communicative grammar: Talking about the past
Writing: An email to describe a problem and request action

3.4 Work skills: We have a problem

Video: A progress meeting
Speaking: A progress meeting

3.5 Business workshop: A problem with a client

Reading: A customer complaint
Speaking: A problem-solving meeting; A phone call

UNIT 4 - PROBLEMS AND SOLUTIONS

4.1 What went wrong?

Video: Problems at work
Vocabulary: Past irregular verbs
Communicative grammar: Talking about the past: Past Simple
Pronunciation: The -ed ending
Task: Talking about problems in the past and how you solved them

4.2 How can I help?

Vocabulary: Solutions Listening: On the phone
Grammar: Making offers and promises with wilt
Speaking and writing: Making phone calls at work

4.3 We are sorry that...

Reading: An email of complaint and a reply
Communicative grammar: Using negatives in the past; Asking questions about the past
Pronunciation: 'th' as /0/ and/a/
Writing: A reply email

4.4 Work skills: Face-to-face complaints

Video: There is a problem with...
Speaking: Responding to a complaint

4.5 Business workshop: Can I help you?

Speaking: Making phone calls
Reading: An email of complaint
Writing: Replying to a complaint

UNIT 5 - OFFICE DAY TO DAY

5.1 What are you working on?

Video: What are they doing?
Vocabulary: Word pairs
Communicative grammar: Talking about things happening now
Pronunciation: ing and the Present Continuous
Task: Writing about what people are doing now

5.2 Are you free at two?

Vocabulary: Word pairs
Listening: Organising meetings
Speaking: Arranging and postponing meetings

5.3 Can we meet to discuss... ?

Reading: Emails arranging, accepting or changing a meeting
Communicative grammar: Talking about future arrangements
Pronunciation: /i/ and /i:/
Writing: An email arranging a meeting

5.4 Work skills: Can I ask a favour?

Video: Can you help me?
Speaking: Doing favours

5.5 Business workshop: The meeting is at 3 p.m.

Writing: An emailto arrange a meeting to discuss a problem
Speaking: Postponing a meeting

UNIT 6 - AN OFFICE MOVE

6.1 It's cheaper and better

Video: An office move Vocabulary: Descriptions
Communicative grammar: Comparing two things
Pronunciation: The vowel/a/
Task: Choosing a warehouse

6.2 Which is better?

Vocabulary: Orders
Speaking and reading: Supplier quotes
Grammar: good - better - best/bad - worse - worst
Writing: Describing different options

6.3 Which is the best?

Reading: An email about changing a mobile phone contract
Communicative grammar: Making proposals with if
Pronunciation: /ae/ and /a/
Writing: An email comparing two offers

6.4 Work skills: As you can see on the slide,...

Video: A presentation about office equipment
Speaking: Talking about presentation slides

6.5 Business workshop: The office move

Reading: An email from the boss
Writing and speaking: Comparing two offices
Speaking: Presenting your choice

UNIT 7 - PROCEDURES

7.1 What's the procedure?

Video: Paying suppliers
Vocabulary: Describing a procedure
Communicative grammar: Talking about obligation
Task: Explaining a procedure

7.2 Workflow

Vocabulary: Descriptions
Reading and listening: A workflow problem
Pronunciation: /ai/ and /ei/
Speaking: Improving a workflow

7.3 A manual

Reading: A manual
Communicative grammar: Instructions
Pronunciation: /I/ and /r/
Writing: Instructions for creating an invoice

7.4 Work skills: Changing a workflow

Video: A new workflow
Speaking: Making and responding to suggestions

7.5 Business workshop: How can we improve it?

Reading: Identifying problems in a workflow
Speaking: Discussing solutions; Responsibilities in a new workflow

UNIT 8 - MANAGING PROJECTS

8.1 How long does it take?

Video: Making cars at The Morgan Motor Company
Vocabulary: Production
Communicative grammar: Revision of the present
Task: Explaining information on a database

8.2 Reducing costs

Vocabulary: Saving money
Reading: An online interview
Communicative grammar: Revision of the past
Pronunciation: Pronouncing the letter 'o'
Writing: Actions and results

8.3 Planning projects

Reading: Scope statements
Communicative grammar: Revision of the future
Pronunciation: The vowel Is:/
Writing: Scope statements

8.4 Work skills: Giving feedback

Video: Feedback in the office
Speaking: Giving feedbacK

8.5 Business workshop: Updates and feedback

Reading: A team update email
Writing: Replying to an update
Speaking: Giving feedback

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