A1forBUSINESS
YOUR EMPLOYABILITY TRAINER
UNIT 1 - WELCOME
1.1 Nice to meet you
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Video: What's your name?
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Vocabulary: Countries and nationalities
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Communicative grammar: Introductions
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Task: Meeting others and making introductions
1.2 Can you fill this in, please?
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Vocabulary: Personal details
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Pronunciation: The alphabet
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Reading and listening: Filling in forms
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Grammar: my, your, his, her, its, our, their
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Speaking: Completing a new employee registration form
1.3 My company
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Listening and reading: Buildings, departments and facilities
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Communicative grammar: Describing your company
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Pronunciation: Plural -s
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Writing: A description of a company or workplace
1.4 Work skills: Welcoming a visitor
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Video: Welcoming a visitor
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Speaking: Workplace visits
1.5 Business workshop: Your first day
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Speaking: Meeting human resources and other team members
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Writing: Completing your employee profile
UNIT 2 - WORK
2.1 What do you do?
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Video: I work in Sales Vocabulary: The work we do
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Communicative grammar: Talking about work
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Task: Where I work and what I do
2.2 What does the company do?
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Vocabulary: What companies do
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Pronunciation: Numbers
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Reading and listening: Company information
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Grammar: a/an
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Writing: Describing a company
2.3 A week in the life
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Reading: Two different routines
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Communicative grammar: Talking about routines
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Pronunciation: Questions
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Writing: A short blog post for a company intranet
2.4 Work skills: Small talk
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Video: Small talk at work
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Grammar: Using 's and s'
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Speaking: Making conversation
2.5 Business workshop: At a conference
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Reading: A conference website
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Listening: Smalltalk at a conference
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Speaking: Networking
UNIT 3 - WHAT? WHEN? WHERE?
3.1 We're very busy in December
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Video: I can work flexible hours
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Vocabulary: Months and seasons
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Communicative grammar: Talking about ability and possibility; at, in, on, from... to...
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Pronunciation: can and can't
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Task: Asking and talking about your partner's work
3.2 Requests
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Vocabulary: Ordinal numbers and dates
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Pronunciation: Ordinal numbers
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Reading and listening: Can I have some time off?
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Grammar: L Can … ?/ Could … ?
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Speaking: Talking about taking time of
3.3 I am writing to complain...
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Reading: Complaints
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Communicative grammar: Talking about the past
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Writing: An email to describe a problem and request action
3.4 Work skills: We have a problem
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Video: A progress meeting
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Speaking: A progress meeting
3.5 Business workshop: A problem with a client
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Reading: A customer complaint
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Speaking: A problem-solving meeting; A phone call
UNIT 4 - PROBLEMS AND SOLUTIONS
4.1 What went wrong?
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Video: Problems at work
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Vocabulary: Past irregular verbs
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Communicative grammar: Talking about the past: Past Simple
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Pronunciation: The -ed ending
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Task: Talking about problems in the past and how you solved them
4.2 How can I help?
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Vocabulary: Solutions Listening: On the phone
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Grammar: Making offers and promises with wilt
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Speaking and writing: Making phone calls at work
4.3 We are sorry that...
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Reading: An email of complaint and a reply
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Communicative grammar: Using negatives in the past; Asking questions about the past
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Pronunciation: 'th' as /0/ and/a/
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Writing: A reply email
4.4 Work skills: Face-to-face complaints
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Video: There is a problem with...
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Speaking: Responding to a complaint
4.5 Business workshop: Can I help you?
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Speaking: Making phone calls
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Reading: An email of complaint
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Writing: Replying to a complaint
UNIT 5 - OFFICE DAY TO DAY
5.1 What are you working on?
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Video: What are they doing?
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Vocabulary: Word pairs
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Communicative grammar: Talking about things happening now
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Pronunciation: ing and the Present Continuous
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Task: Writing about what people are doing now
5.2 Are you free at two?
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Vocabulary: Word pairs
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Listening: Organising meetings
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Speaking: Arranging and postponing meetings
5.3 Can we meet to discuss... ?
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Reading: Emails arranging, accepting or changing a meeting
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Communicative grammar: Talking about future arrangements
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Pronunciation: /i/ and /i:/
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Writing: An email arranging a meeting
5.4 Work skills: Can I ask a favour?
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Video: Can you help me?
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Speaking: Doing favours
5.5 Business workshop: The meeting is at 3 p.m.
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Writing: An emailto arrange a meeting to discuss a problem
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Speaking: Postponing a meeting
UNIT 6 - AN OFFICE MOVE
6.1 It's cheaper and better
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Video: An office move Vocabulary: Descriptions
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Communicative grammar: Comparing two things
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Pronunciation: The vowel/a/
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Task: Choosing a warehouse
6.2 Which is better?
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Vocabulary: Orders
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Speaking and reading: Supplier quotes
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Grammar: good - better - best/bad - worse - worst
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Writing: Describing different options
6.3 Which is the best?
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Reading: An email about changing a mobile phone contract
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Communicative grammar: Making proposals with if
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Pronunciation: /ae/ and /a/
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Writing: An email comparing two offers
6.4 Work skills: As you can see on the slide,...
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Video: A presentation about office equipment
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Speaking: Talking about presentation slides
6.5 Business workshop: The office move
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Reading: An email from the boss
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Writing and speaking: Comparing two offices
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Speaking: Presenting your choice
UNIT 7 - PROCEDURES
7.1 What's the procedure?
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Video: Paying suppliers
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Vocabulary: Describing a procedure
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Communicative grammar: Talking about obligation
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Task: Explaining a procedure
7.2 Workflow
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Vocabulary: Descriptions
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Reading and listening: A workflow problem
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Pronunciation: /ai/ and /ei/
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Speaking: Improving a workflow
7.3 A manual
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Reading: A manual
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Communicative grammar: Instructions
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Pronunciation: /I/ and /r/
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Writing: Instructions for creating an invoice
7.4 Work skills: Changing a workflow
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Video: A new workflow
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Speaking: Making and responding to suggestions
7.5 Business workshop: How can we improve it?
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Reading: Identifying problems in a workflow
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Speaking: Discussing solutions; Responsibilities in a new workflow
UNIT 8 - MANAGING PROJECTS
8.1 How long does it take?
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Video: Making cars at The Morgan Motor Company
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Vocabulary: Production
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Communicative grammar: Revision of the present
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Task: Explaining information on a database
8.2 Reducing costs
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Vocabulary: Saving money
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Reading: An online interview
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Communicative grammar: Revision of the past
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Pronunciation: Pronouncing the letter 'o'
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Writing: Actions and results
8.3 Planning projects
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Reading: Scope statements
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Communicative grammar: Revision of the future
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Pronunciation: The vowel Is:/
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Writing: Scope statements
8.4 Work skills: Giving feedback
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Video: Feedback in the office
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Speaking: Giving feedbacK
8.5 Business workshop: Updates and feedback
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Reading: A team update email
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Writing: Replying to an update
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Speaking: Giving feedback
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